Contact Us – Black Diamonds New York

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We typically respond to emails within 24 hours except on weekends and US holidays. Please note we've transitioned away from phone support due to a high volume of telemarketing calls. We believe this allows us to focus on answering your questions more efficiently via email. Kindly text our designers for urgent requests.

Please withhold from sending follow-up requests, as this can drop your initial ticket's position to the bottom of our queue. Thank you.

*Response times can take between 24-72 hours.

By Appointment only

Locations & hours

Black Diamonds- New York LLC

420 Lexington Avenue
Suite 1402
New York, NY 10170
USA

EMAIL 24/7:
support@blackdiamondsnewyork.com
LIVE CHAT: Monday- Friday 10 AM-4 PM EST
TEXT SUPPORT: +1 646-718-1289 (US ONLY)

Black Diamonds- New York LLC

155 Willowbrook Blvd.

Wayne, New Jersey 07470

USA

EMAIL 24/7: support@blackdiamondsnewyork.com

LIVE CHAT: Monday- Friday 10 AM-4 PM EST

TEXT SUPPORT: +1 646-718-1289 (US ONLY)

Black Diamonds- New York LLC

Returns & Inspection
242 Newman St.
Metuchen, New Jersey 08840
USA

EMAIL 24/7: support@blackdiamondsnewyork.com

LIVE CHAT: Monday- Friday 10 AM-4 PM EST

TEXT SUPPORT: +1 646-718-1289 (US ONLY)

Luxurious jewelry store interior with a chandelier and display cases.

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