We typically respond to emails within 24 hours, excluding weekends and U.S. holidays. To better serve our customers, we have transitioned away from phone support due to a high volume of telemarketing calls. Our team is happy to assist you quickly and efficiently via email.

During busy periods, responses may take 24–72 hours. We truly appreciate your patience.

Contact us

Please withhold from sending follow-up requests, as this can drop your initial ticket's position to the bottom of our queue. Thank you.

*Responses may take 24–72 hours.

By Appointment only

Locations & hours

Black Diamonds- New York LLC

420 Lexington Avenue
Suite 1402
New York, NY 10170
USA

EMAIL 24/7:
support@blackdiamondsnewyork.com
LIVE CHAT: Monday- Friday 10 AM-4 PM EST 
TEXT SUPPORT: +1 646-718-1289 (US ONLY)

Black Diamonds- New York LLC

242 Newman St.
Metuchen, New Jersey 08840
USA

EMAIL 24/7: support@blackdiamondsnewyork.com

LIVE CHAT: Monday- Friday 10 AM-4 PM EST 

TEXT SUPPORT: +1 646-718-1289 (US ONLY)

Black Diamonds- New York LLC

155 Willowbrook Blvd.

Wayne, New Jersey 07470

USA

EMAIL 24/7: support@blackdiamondsnewyork.com

LIVE CHAT: Monday- Friday 10 AM-4 PM EST 

TEXT SUPPORT: +1 646-718-1289 (US ONLY)