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One Year Warranty

Black Diamonds- New York values your peace of mind! We take pride in all our products and we stand behind the products quality. All of our EVN™ Diamonds, Sona Simulated Diamonds and selected Moissanite Diamonds are covered by a one year warranty starting from the day when the original order was received.

One Year Warranty Terms

  1. Customer will be responsible for back and forth shipping fees.
  2. Customer must contact one our team for the return shipping instruction when sending back the items.
  3. Customer should make sure that items are safely packed before sending them back.
  4. Black Diamonds- New York will not be responsible for any lost or stolen items.
  5. When sending back the items, customer must use a shipping method that has tracking on it. Packages with no tracking will not be processed.
  6. Warranty does not cover any refunds on shipping fees, items itself or customs taxes, if any.
  7. Black Diamonds- New York reserves the right to void the warranty on any items showing signs of modification, abuse or damage beyond normal wear, as determined by our jewelry professionals.
Please note that this warranty is only for all jewelry with SONA SIMULATED DIAMONDS, EVN™ Diamonds and Moissanite Diamonds (selected- please contact our team). All other stones, have a default 30-Day Guarantee.