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One Year Warranty
Black Diamonds- New York values your peace of mind! We take pride in all our products and we stand behind the products quality. All of our EVN™ Diamonds, Sona Simulated Diamonds and selected Moissanite Diamonds are covered by a one year warranty starting from the day when the original order was received.
One Year Warranty Terms
- Customer will be responsible for back and forth shipping fees.
- Customer must contact one our team for the return shipping instruction when sending back the items.
- Customer should make sure that items are safely packed before sending them back.
- Black Diamonds- New York will not be responsible for any lost or stolen items.
- When sending back the items, customer must use a shipping method that has tracking on it. Packages with no tracking will not be processed.
- Warranty does not cover any refunds on shipping fees, items itself or customs taxes, if any.
- Black Diamonds- New York reserves the right to void the warranty on any items showing signs of modification, abuse or damage beyond normal wear, as determined by our jewelry professionals.