Easy Shipping & Returns

30-DAY MONEY BACK GUARANTEE
We offer hassle-free returns and exchanges up to 30 days. All made to order and custom jewelry can also be returned and exchanged with no questions asked via Seel Return Assurance. See our return policy for more info.

HOW FAST DO YOU SHIP?
All orders under our "Flash Sale" collection that were placed before 12 PM EST will ship the same day or within 24-48 hours. Weekends and non-working US holidays are not included. Pieces under Till Death Do Us Part, Video Game Inspired, personalized items, and most jewelry will require 3-20 business days to handcraft depending on how intricate the design and your custom requests (usually done sooner). If you need something by a specific date or would like to expedite service, please make sure to leave a note at checkout and/or email us at support@blackdiamondsnewyork.com.

Our in-stock rings are typically handcrafted in a size 6, should you require a different size please allow 4-5 business days for our resizing process, which can vary based on the size request. Your moissanite and diamond ring will include a certificate of authenticity.

Please note that all orders placed during the holiday season make incur longer production times. We are not liable for any shipping delays via Fedex, DHL, UPS or USPS. We will always do our best to accommodate your requests and we appreciate your understanding and patience.

FREE SHIPPING WORLDWIDE
USA: 2-10 business days via USPS
CANADA: 5-10 business days via USPS International Mail, UPS, DHL or FedEx 
OTHER COUNTRIES: 7-15 business days via USPS International Mail, UPS, DHL or FedEx  
EXPRESS SHIPPING: 2-5 business days via UPS, DHL or FedEx