Easy Shipping & Returns

30-DAY MONEY BACK GUARANTEE
We accept returns or exchanges for all our regular items as long as they are unused, undamaged, unopened, or defective merchandise for a store credit (BDNY E-Gift Card) within 30 days from the date your order was delivered.

ALL SALES ARE FINAL
Items listed below are not eligible for returns or exchanges. These pieces are custom made which means when you place an order, they are handmade for you. For this reason, we cannot accept returns if you ordered the wrong size/wrong design so please be sure to double check what size you need.

Personalized pieces
Real gold and Platinum pieces
Made-to-order pieces
Flash sale pieces

HOW FAST DO YOU SHIP?
All orders under our "Flash Sale" collection that were placed before 12 PM EST will ship the same day or within 24-48 hours. Weekends and non-working US holidays are not included.

Pieces under Till Death Do Us Part, Video Game Rings, personalized items, and most jewelry will require 3-20 business days to handcraft depending on the intricacy of the design and your custom requests (usually done sooner). If you need something by a specific date or would like to expedite service, please make sure to leave a note at checkout and/or email us at support@blackdiamondsnewyork.com to confirm availability.

Our in-stock rings are typically handcrafted in a size 6, should you require a different size please allow 4-5 business days for our resizing process, which can vary based on the size request and variations selected. All moissanite and diamond pieces with .40ct and up will include a certificate of authenticity.

Please note that all orders placed during the holiday season incur longer production times. We are not liable for any shipping delays via FedEx, DHL, UPS, or USPS. We will always do our best to accommodate your requests and we appreciate your understanding and patience.

FREE SHIPPING WORLDWIDE
USA: 3-6 business days via USPS
CANADA: 5-10 business days via USPS International Mail, UPS, DHL, or FedEx
OTHER COUNTRIES: 7-15 business days via USPS International Mail, UPS, DHL, or FedEx
EXPRESS SHIPPING: 2-5 business days via UPS, DHL, or FedEx

Black Plating & Other Finishes

Black Diamonds- New York's jewelry are handcrafted for daily wear, allowing you to showcase your timeless style and express your individuality every day. We take pride in the quality and durability of our jewelry, ensuring that each piece withstands the test of time. However, preventative care is recommended.

PLATINUM: Our platinum pieces are renowned for its durability, rarity, and hypoallergenic properties. Ideal for those with sensitive skin. Heavier than gold, giving it a substantial feel. Naturally white, eliminating the need for rhodium plating. Platinum jewelry is often considered an investment due to its enduring value and beauty. Often chosen for engagement and wedding rings due to its timeless elegance and resistance to tarnish

Platinum Marking: Pt950, Pt900

SOLID GOLD: Our solid gold pieces are designed for daily wear. All our jewelry handcrafted in solid gold is treated with a permanent finish. This ensures that your favorite pieces remain as breathtaking as the day you first wore them.

Gold Marking: 9k, 10k, 14k, 18k, 24k

925 SILVER: Our silver pieces are electroplated for a beautiful finish, but this finish may wear off over time with normal use. Each piece is electroplated with rhodium or finished with an e-coating, providing a layer of protection against everyday wear and tear. These finishes not only enhance the overall appearance but also provide added durability. However, it is important to note that these finishes are temporary and require proper care to ensure their longevity. For engagement and wedding rings, consider purchasing silver without colored plating like rose gold, yellow gold or black rhodium, these finishes fade faster compared to white gold overlay.

Silver Marking: S925 (Sterling Silver), 925RG (Silver+Rose Gold), 925YG (Silver+Yellow Gold), 925WG (Silver+White Gold), S700 (Silver+Platinum)

BLACK PLATED JEWELRY: Black plating is a temporary finish and may wear off with frequent use. Plating longevity is dependent on the wearer and the level of care given to the jewelry. We have seen plating last anywhere from days, to months to even years.

TUNGSTEN CARBIDE: Known for its exceptional hardness and durability. Highly resistant to scratches and dents, making it a popular choice for rings and other jewelry. Often has a polished, brushed, or matte finish. These finishes are typically permanent and won't wear off easily. However, certain finishes, such as coatings, might wear off over time with heavy use.

TITANIUM: Exceptionally durable, titanium provides a lighter-weight and hypoallergenic option. Can come in various finishes, including polished, brushed, or coated. While the metal itself is durable, certain finishes, such as coatings, might wear off over time with heavy use.

STAINLESS STEEL: Resistance to corrosion and tarnish makes it an ideal choice for jewelry, especially rings. Generally more budget-friendly than precious metal. The durability of these finishes can vary. For example, a polished finish might show scratches more easily than a brushed finish.

BRASS/COPPER: These pieces are stylish but not recommended for daily use. The finish is not permanent.

Check here to learn more or ask our jewelry specialists for more details.

IMPORTANCE OF PREVENTATIVE CARE

To keep your Black Diamonds New York jewelry looking its best, we recommend following a few simple care instructions. By incorporating these practices into your daily routine, you can ensure that your jewelry maintains its brilliance and remains an everlasting symbol of your individuality.

MAINTENANCE TIPS FOR LONG-LASTING BEAUTY

Avoid exposing your jewelry to harsh chemicals, such as household cleaners or chlorine, as these can damage the finish and gemstones.
Remove your jewelry before engaging in any physical activities, like sports or household chores, as this can prevent unnecessary wear and tear.
Store your jewelry in a soft cloth or jewelry box to prevent scratches and tangles.
Clean your jewelry regularly using a mild soap and warm water. Gently scrub the pieces with a soft brush and rinse thoroughly.
Schedule regular check-ups with our jewelry specialists who can inspect and clean your jewelry professionally.

To ensure the longevity of your jewelry, invest in solid gold or silver without any colored finish. Avoid pieces with overlay or plating. With proper care, your jewelry will last you a lifetime.

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