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SLEEP MASK + FACE MASK
*One-size fit most teens & adults
COTTON MASK SIZE
*One-size fit most teens & adult
SPORTS MASK SIZE
KIDS'S MASK (XS): 26cm x 11.5cm/10" x 4.5" (Approx.)
YOUTH/ADULT MASK (S-M): 32.5cm x 14cm/12.5" x 5.5" (Approx.)
ADULT MASK (ONE-SIZE/L-XL): 35.5cm x 15.3cm/13" x 6.02" (Approx.)
Individually wrapped for extra safety. Replaceable filters and exhalation valves to keep the inside of the mask well ventilated (filter must be replaced after 3 weeks)
Note: Due to the light and screen setting difference, the color of the item may be slightly different from the pictures. Please allow a slight dimension difference due to different manual measurements.
HOW TO LOCK & UNLOCK: Twist it in the back until you hear it clicks as indication it's locked. Do it in reverse to unlock.
Handwashing and air drying is required. Wash with warm water. Wash thoroughly. Be extra gentle if your mask has custom logo. For sports mask, filter and valves must be removed before washing. Filters must be replaced every 3 weeks. See our replacement filters and valves to make sure it's compatible with your mask.
Can I return eye masks and masks?
Unfortunately, no. Due to the nature of these products and the current COVID-19 pandemic, we DO NOT accept returns and exchanges for sanitary and safety reasons. Make sure you are 110% sure of the design and size before you hit the checkout button.
Unopened masks (NOT PERSONALIZED), can I return them?
YES, you can but needs approval. Seal must be intact. To initiate returns, please email us a photo of the UNOPENED packaging box or UNOPENED shipping packet/mailer. Once verified, we will approve your return request. Please note that shipping fee is non-refundable and you will have to ship it back using your own label. 15% restocking fee will be assessed.
Refunds are processed between 24-48 hours once we receive your package unless inspection is needed which would take up to 5 business days. How long the refund will take to show back as credit on your bank statement varies depending on who you bank with (typically 5-7 business days).
ALL PHOTOS AND VIDEOS ALONG WITH YOUR ORDER# MUST BE EMAILED TO email@example.com
A true design masterpiece handcrafted to perfection. Exclusively created, cut, and faceted by Black Diamonds- New York. We only use ethically sourced stones and high-quality materials for all our jewelry. Flawlessly engineered to capture the symbol of the world's greatest love story.
STONES WE USE
NATURAL DIAMONDS – certified GIA, IGL, EGL, or DGI. Stones guaranteed and certified.
MOISSANITE- we only use the best of the best! D-F/VVS1 Clarity, excellent cut. All our moissanite will pass the diamond test. More brilliant than diamond at a fraction of the cost. Black Diamonds- New York Moissanite is among the hardest minerals on earth, more durable than sapphire, ruby, or emerald.
EVN™ DIAMONDS- This is the newest masterpiece of our lab using the same process as our CVD Diamonds. They are not natural diamonds but they look like one– brighter, shinier, and even more mesmerizing than any stone we laid our eyes upon. Superiorly cleaner and flawless than any stone. EVN diamonds are without a doubt an excellent alternative to real diamonds.
CVD DIAMONDS- Lab-grown diamonds full of fire. Atomically identical to mined diamonds, and are composed of pure crystalline carbon. These stones were carefully crafted to perfection. All our CVD Diamond collection are made affordable with the intent to make it available for everyone. CVD stones are usually VERY expensive and the only way for us to make it affordable is to have them at 9 mohs scale hardness without sacrificing their cut, fire, clarity, color and timeless brilliance.
SONA SIMULATED DIAMONDS- Not mined diamonds but sparkle like one. It is difficult to distinguish the two with the naked eyes. Each stone is cut to maximize the radiance with the intent to create a collectible custom piece. Polished with natural diamond polishing wheels- the exact process to polish high-quality natural stones. Expert diamond cutters guarantee that our Sona Simulated Diamonds are a cut above the rest. Premium stone with excellent cut, no one would know you did not spend a fortune.
CREATED DIAMONDS - Not natural earthed diamonds but these are very expensive stones. The stones are made from zirconium dioxide that boast fine colour, no colour mixing, and a superb cut, which result in a beautiful duplication of nature.
NATURAL GEMSTONES - We offer natural gemstones including amethyst, citrine, garnet, ruby, sapphire, emerald, morganite, peridot, topaz, aquamarine rose quartz, and tourmaline. Plus many more.
ARE THESE REAL DIAMONDS AND WILL PASS THE DIAMOND TEST?
All our Natural Diamonds and lab-grown Moissanite Diamonds will pass the diamond test. Our EVN™ Stones, CVD Diamonds, Sona Simulated Diamonds and Created Diamonds are lab-grown diamond imitators and will not pass the test. However, these are the BEST alternatives to natural diamonds. They look just the same, but they cost much less. At about only 1% of the cost of a diamond, you can take a stone that is equally beautiful and shining. Check our stone authenticity for more info.
All our Natural Diamonds with 0.40 carat and up will come with GIA certificate and GRA certificate for all our Moissanite with .50 carat and up. Certiciates for all custom-cut moissanite and natural diamonds are only available upon request.
All our jewelry can be upgraded for a higher value from solid gold (10k-18k), metal color, ring size (3-14.5 US), diamond type (natural diamond, moissanite or premium cvd diamond), diamond color, and diamond carat/size.
OUR GIFT TO YOU
We love personalizing everything so we will be happy to do it for FREE. Engraving is available for our custom made jewelry and skull rings with EVN™ Diamond, Sona Diamond and Moissanite diamonds.
FREE GIFT BAG + GIFT
Every custom made jewelry will receive a beautiful gift bag + gift worth $135 *while supplies last.
FREE LIFETIME PROFESSIONAL DIAMOND SERVICE
When you purchase an engagement ring with us, you become a valued member of the Black Diamonds- New York family. We pride ourselves on providing continuous premium service, including care and repair, complimentary ring polishing and a full lifetime diamond service. All our EVN™ Diamond and selected Moissanite jewelry will come with the following free of charge:
- Silver/Gold polishing
- Professional cleaning
- Lifetime Diamond Service
- Plating maintenance
- Free Inscription
FREE BLACK PLATING MAINTENANCE
Black rhodium silver or gold is dark grey to black in color plating. Black plating is a very intricate process and varies each time. Plating longevity is very dependent on the individual and the environmental conditions it is exposed to, water, soaps, natural skin oils, chemicals etc. Black rhodium is a temporary finish only, we have seen plating last anywhere from days, months to even years. This depends on how well it's looked after and also the natural oils in our skin. Black rhodium can be redone at any time.
100% SATISFACTION GUARANTEE
We take pride in all our products! Everything is handmade with LOVE and handcrafted to perfection. If you have any issues with one of our products, we will either replace it with a new one or issue a refund.
ONE YEAR WARRANTY
We value your peace of mind! All our EVN™ Diamond, Sona Simulated Diamonds and selected Moissanite Diamonds are covered by one year warranty.
All our EVN™ Diamond, Moissanite (selected) and Sona Simulated Diamonds collections are backed by our 30-Day Guarantee. All other products (except masks, eye masks, candles) have a 7-15-Day Guarantee.
EVERY PIECE IS HANDCRAFTED TO PERFECTION
SONA SIMULATED DIAMONDS
EXCITED FOR MY PACKAGE. HOW FAST DO YOU SHIP?
We hear you! All orders under the "Gifts Ready To Ship" collection that were placed before 12 PM EST will ship the same day or within 24-48 hours. Weekends and non-working US holidays are not included. All skull rings, personalized items, and most jewelry will require 3-20 business days to handcraft depending on how intricate the design (usually done sooner). If you need something by a specific date or would like to expedite service, please make sure to leave a note at checkout and/or email us at firstname.lastname@example.org
Our in-stock rings are typically handcrafted in a size 6, should you require a different size please allow 4-5 business days for our resizing process, which can vary based on the size request. Your moissanite and diamond ring will include a certificate of authenticity.
Please note that all orders placed during the holiday season make incur longer production times. We are not liable for any shipping delays via Fedex, DHL, UPS or USPS. We will always do our best to accommodate your requests and we appreciate your understanding and patience.
FREE SHIPPING WORLDWIDE
USA: 2-10 business days via USPS
CANADA: 5-10 business days via USPS International Mail, UPS, DHL or FedEx
OTHER COUNTRIES: 7-15 business days via USPS International Mail, UPS, DHL or FedEx
EXPRESS SHIPPING: 2-5 business days via UPS, DHL or FedEx
We offer hassle-free returns and exchanges up to 30 days. Check out how to initiate returns & exchanges here.
*All our jewelry can be custom-made to order according to your desired variations; size, gem type, stone color, metal type, and stone carat. Please contact our team.