ARE THESE GENUINE NATURAL STONES? 
Yes, we use 100% natural stones. Otherwise, the type of stone used is specified on the description. If unsure, please contact our team asap.

HOW TO CHARGE YOUR STONES?
Place stone on a charging stone (selenite, quartz, amethyst)
Surround your crystal with plants or bury it in the soil
Expose your crystal to sunshine or moonlight
Hold or rub them.

View your natural healing stone guide here.

Black Diamonds- New York's jewelry are handcrafted for daily wear, allowing you to showcase your timeless style and express your individuality every day. We take pride in the quality and durability of our jewelry, ensuring that each piece withstands the test of time. However, preventative care is recommended.

PERMANENT FINISH FOR SOLID GOLD JEWELRY

All our jewelry handcrafted in solid gold is treated with a permanent finish. This ensures that your favorite pieces remain as breathtaking as the day you first wore them. 

ELECTROPLATING AND E-COATING FOR SILVER JEWELRY

Each piece is electroplated with rhodium or finished with an e-coating, providing a layer of protection against everyday wear and tear. These finishes not only enhance the overall appearance but also provide added durability. However, it is important to note that these finishes are not permanent and require proper care to ensure their longevity.

BLACK FINISH JEWELRY: A TEMPORARY BEAUTY

We offer jewelry with stunning black finishes that complement our mesmerizing black diamonds. It's important to note that these black finishes are temporary and may wear off with frequent use. The longevity of the plating depends on the wearer and the level of care given to the jewelry. We have seen plating last anywhere from days, to months to even years. 

Check here to learn more or ask our jewelry specialists for more details.

IMPORTANCE OF PREVENTATIVE CARE

To keep your Black Diamonds New York jewelry looking its best, we recommend following a few simple care instructions. By incorporating these practices into your daily routine, you can ensure that your jewelry maintains its brilliance and remains an everlasting symbol of your individuality.

MAINTENANCE TIPS FOR LONG-LASTING BEAUTY

1. Avoid exposing your jewelry to harsh chemicals, such as household cleaners or chlorine, as these can damage the finish and gemstones.
2. Remove your jewelry before engaging in any physical activities, like sports or household chores, as this can prevent unnecessary wear and tear.
3. Store your jewelry in a soft cloth or jewelry box to prevent scratches and tangles.
4. Clean your jewelry regularly using a mild soap and warm water. Gently scrub the pieces with a soft brush and rinse thoroughly.
5. Schedule regular check-ups with our jewelry specialists who can inspect and clean your jewelry professionally.

TAKEAWAY

To ensure the longevity of your jewelry, invest in solid gold or silver without any colored finish. Avoid pieces with overlay or plating. With proper care, your jewelry will last you a lifetime.

30-DAY MONEY BACK GUARANTEE
We offer hassle-free returns and exchanges up to 30 days. All made to order and custom jewelry can also be returned and exchanged with no questions asked via Seel Return Assurance. See our return policy for more info.

HOW FAST DO YOU SHIP?
All orders under our "Flash Sale" collection that were placed before 12 PM EST will ship the same day or within 24-48 hours. Weekends and non-working US holidays are not included. Pieces under Till Death Do Us Part, Video Game Inspired, personalized items, and most jewelry will require 3-20 business days to handcraft depending on how intricate the design and your custom requests (usually done sooner). If you need something by a specific date or would like to expedite service, please make sure to leave a note at checkout and/or email us at support@blackdiamondsnewyork.com.

Our in-stock rings are typically handcrafted in a size 6, should you require a different size please allow 4-5 business days for our resizing process, which can vary based on the size request. Your moissanite and diamond ring will include a certificate of authenticity.

Please note that all orders placed during the holiday season make incur longer production times. We are not liable for any shipping delays via Fedex, DHL, UPS or USPS. We will always do our best to accommodate your requests and we appreciate your understanding and patience.

FREE SHIPPING WORLDWIDE
USA: 2-10 business days via USPS
CANADA: 5-10 business days via USPS International Mail, UPS, DHL or FedEx 
OTHER COUNTRIES: 7-15 business days via USPS International Mail, UPS, DHL or FedEx  
EXPRESS SHIPPING: 2-5 business days via UPS, DHL or FedEx